Privacy Policy — TestRelic

1. Introduction

TestRelic, Inc. ("TestRelic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Information You Provide

Account information (name, email, company)
Payment information (processed by third-party payment processors)
Test data and logs you upload to our platform
Communications with our support team

2.2 Information Automatically Collected

Usage data (feature usage, session duration)
Device information (browser type, operating system)
IP addresses and location data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns and trends
Detect and prevent fraud and abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law or to protect our rights
With Your Consent: When you explicitly agree to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption at rest (AES-256) and in transit (TLS 1.3)
Access controls and authentication
Regular security audits and penetration testing
Industry-standard security practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Test data retention periods vary by plan (7 days to 1 year).

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your data

8. Data Protection Rights

For users in the European Economic Area (EEA), we respect your data protection rights, including:

Lawful basis for processing (consent, contract, legitimate interest)
Data minimization and purpose limitation
Right to be forgotten
Data portability
Data Protection Officer contact: dpo@testrelic.co

9. California Residents

For California residents, we provide additional rights:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your rights

10. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and advertising. You can control cookies through your browser settings.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. International Transfers

Your information may be transferred to and processed in countries other than your own. We use Standard Contractual Clauses and other safeguards to protect your data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our services.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@testrelic.co
Address: 123 Market Street, San Francisco, CA 94105